Welcome to Optimal Clinic USA! These Terms of Use (“Terms”) explain the rules for using our website, mobile site, social media pages, software, emails, and any other online platforms, along with their services, features, pages, and functions (together, the “Service”). Optimal Clinic USA, Inc., along with its branches, divisions, and partners (“Optimal Clinic USA”), owns, manages, or provides these services.
By accessing or using our Service, you agree to follow these Terms, including the policies, conditions, and notices mentioned here. Please review these Terms carefully before making any purchases, transactions, or orders through our Service. When you use our Service or make any transaction, you confirm that you have read and understood these Terms and that you agree to follow them. You also agree to our Privacy Policy, which is part of these Terms. If you do not accept these Terms or the Privacy Policy, you must stop using the Service immediately.
By using our Service, you confirm you are of legal age in your area or that you have permission from a parent or guardian if you are under legal age. Our Service is not meant for people under eighteen, and we do not allow children under this age to use it.
Optimal Clinic USA may update or change these Terms at any time, and the changes will take effect as soon as they are posted on the Service. If you continue using the Service after the updates, it means you accept the new Terms. For this reason, it’s a good idea to check these Terms and our Privacy Policy often.
If we make major changes and you have an account with us, we will send a notice to the email address you gave us. By continuing to use the Service after getting that notice, you accept the new Terms. If you do not agree with the updates, you must stop using the Service.
IMPORTANT NOTICE: These Terms affect your legal rights. They control your use of the Service, limit Optimal Clinic USA’s responsibilities, require you to protect Optimal Clinic USA against certain claims, and set out arbitration for disputes. Your continued use of the Service means you agree to these Terms. If you do not agree, please stop using the Service.
These Terms are provided in English, and we cannot guarantee the accuracy of translations. If there is any conflict between the English version and a translated version, the English version will apply.
PLEASE NOTE: Optimal Clinic USA IS NOT A MEDICAL PROVIDER AND DOES NOT OFFER EMERGENCY HELP OF ANY KIND. IF YOU FACE A MEDICAL EMERGENCY, CALL “911” IMMEDIATELY.
Do not delay getting medical advice because of something you read on our Site. If you think you are having a medical emergency, dial 911 immediately. Always follow the care given by your doctor or another medical professional. Keep consulting your primary doctor or other healthcare providers as needed. Always ask a qualified healthcare provider about medical conditions and treatment choices.
Optimal Clinic USA: Medical Services and Related Advice
Optimal Clinic USA does not provide medical advice, care, or treatment. We work with an independent medical group made up of licensed healthcare providers in the United States. These providers deliver telehealth services through the Optimal Clinic USA platform. We provide an online communication system that lets providers and patients connect through our Site. These communications may involve video, audio, text, or other methods. Some may be secure, while others may carry more risks. By using these options, you agree and understand that security levels may vary.
It is important to note that providers are independent of Optimal Clinic USA. They only use our Site to connect with you. Optimal Clinic USA does not hire or employ providers. They have their own contracts with the independent medical group. The providers, not Optimal Clinic USA, are fully responsible for the care they give you and the safety of the communication methods they use.
Optimal Clinic USA and its partners, as well as third parties who may promote or link to our Service, are not responsible for any medical advice you get from providers through the Site. We do not recommend or promote any specific provider, treatment, medicine, product, or procedure. By using our Service, you accept that relying on providers or their information is your own decision, and you take full responsibility for any risks involved.
Optimal Clinic USA does not make promises about the skills or training of providers on the Site, nor about the safety of the communication methods. The providers shown to you depend only on the details you give us, and you are responsible for choosing your provider.
The material on the Site, including text, images, video, audio, graphics, and illustrations, is only for information. It is not medical advice, diagnosis, or treatment from Optimal Clinic USA. If you have questions about your health, you should always ask a licensed healthcare professional.
Any information you receive from Optimal Clinic USA, or through communication supported by Optimal Clinic USA, is only for general knowledge. It does not create a provider-patient relationship as defined by law. While Optimal Clinic USA helps you connect with providers, it does not give medical care. The provider-patient relationship exists only between you and the independent provider you choose.
Optimal Clinic USA: Risks of Telehealth Services
When using our Service, you should understand the possible risks of telehealth. These risks include, but are not limited to:
Incomplete Information: The data shared during telehealth sessions may sometimes be unclear or not detailed enough for providers to make the best decisions. Low image or sound quality could affect accuracy.
Delays: Technical issues or equipment failures may slow down care or treatment.
Access to Records: Providers may not always have your complete medical records, which could lead to mistakes like drug interactions or allergies being missed.
Privacy and Security: While we use security measures to protect your health data, there is always a small chance of security failures. Some communication tools, like text messages, may not be as secure as other options and could be at greater risk.
Optimal Clinic USA: Ownership of Service
The Service and its content—including copyrights, trademarks, service marks, trade names, logos, designs, text, images, graphics, code, downloads, software, audio, and more—belong to Optimal Clinic USA, our licensors, or third parties. All rights are protected by U.S. and international laws.
We give you a limited, temporary license to download one copy of the Service’s content for personal, non-commercial use. This does not transfer ownership. You cannot copy, change, display, use commercially, reverse engineer, remove copyrights, or break intellectual property rights in any way. If you break these rules or other parts of the Terms, your license will end, and you must delete all downloaded materials.
The Service must only be used for legal purposes. You must not:
- Send spam or unsolicited messages.
- Post or store unlawful, obscene, harmful, or infringing material.
- Spread viruses, worms, or malicious code.
- Disrupt or damage the Service or its networks.
Optimal Clinic USA owns its trademarks, including its name and logos. Other trademarks belong to their owners. You cannot use any trademark from the Service without written permission.
Some features may let you share content, like reviews (“User Content”). Optimal Clinic USA may keep your content forever, even after account closure. By posting, you give Optimal Clinic USA worldwide, nonexclusive, royalty-free rights to use it in any way, without payment or notice. Sharing content is at your own risk, and we cannot control how others may use it.
Optimal Clinic USA: Disclaimer and Limitations of Liability
The Service and everything provided through it are offered “as is,” without guarantees. We disclaim all warranties, including quality, merchantability, fitness for a purpose, ownership, and non-infringement. We do not guarantee accuracy, completeness, or error-free operation of the Service. We also do not guarantee compatibility with your devices. You are responsible for your own software, hardware, and internet to ensure that they work with our Service. You accept all risks when using the Service.
We are not liable for indirect, incidental, special, or punitive damages, such as lost profits, lost data, or breaches of information. Your only solution for dissatisfaction is to stop using the Service. Our total liability is limited to the amount you paid us, if any, for using the Service.
Some laws may not allow these limits. If required by law, we will be held responsible for death, injury, fraud, or similar cases, as required by that law.
Optimal Clinic USA: Indemnification
Unless restricted by law, you agree to protect, defend, and hold Optimal Clinic USA, its leaders, employees, and agents safe from claims, losses, damages, and expenses (including attorney fees) arising from:
- Your use of the Service or anything obtained through it.
- Your violation of these Terms.
- Actions of other users.
If you fail to defend against a claim, Optimal Clinic USA may defend itself, and you must repay all related costs. Optimal Clinic USA may also take control of its defense at any time.
Optimal Clinic USA: Account, Password, and Security
You may only create one personal account. You must provide correct and current details when setting up. You are responsible for keeping your password safe. You are accountable for all actions under your account.
We will treat any activity from your account as yours unless you tell us otherwise. We are not responsible for the misuse of your account. If you notice unauthorized access, contact us at
info@optimalhrt.com.
Your account cannot be transferred or sold. Accounts should be created only by the actual person and only by adults. We do not verify accounts and are not responsible for fake ones. In disputes, we may decide the outcome at our own discretion.
You are responsible for everything done under your account, including orders, payments, and communications.
Optimal Clinic USA: Links to Other Websites
Our Service may link to third-party sites (“Linked Sites”). We do not manage or review all their content and cannot promise it is accurate or safe. Linked Sites are the responsibility of their providers.
We are not responsible for Linked Sites. Links do not mean Optimal Clinic USA approves them. Opinions there do not represent us. If you visit Linked Sites, it is at your own risk.
References to third parties are for convenience only and do not mean we recommend them.
We make no promises about Linked Sites or their content. We are not liable for damages caused by using them.
Optimal Clinic USA: Third-Party Applications
We are not responsible for services offered by third-party applications. Using them is entirely your decision and risk.
We make no guarantees about their products or services. If you use them, you accept that Optimal Clinic USA is not liable for any damages or losses.
Always review the terms and policies of third-party apps before use.
Payment Terms and Fees
Some features, like memberships or service orders, require payment. Fees are due immediately and are non-refundable, no matter the reason. Optimal Clinic USA may change payment terms anytime with notice. In some cases, we may offer refunds or credits at our discretion.
All fees are in U.S. Dollars. By confirming checkout, you agree to pay fees and taxes.
Promotions like discounts may have limits or expiration dates. They cannot be copied, sold, or exchanged for cash. We may cancel or change them at any time. Other promotions, such as contests or surveys, may have separate rules that override these Terms.
Payments may be processed by third-party services with their own terms. While we protect your payment data, we are not liable if third parties gain access to it. You confirm you are allowed to use the payment method provided.
Billing details must be correct and updated, including credit card information. False details may cancel your order. We may verify information before completing transactions. Orders may be canceled for reasons like errors or non-availability. If your card was charged, we will issue a refund. Pre-authorization may apply, and temporary holds may appear from your bank. We are not responsible for fees from your bank.
Termination and Suspension
Optimal Clinic USA may end or pause your access anytime, for any reason, without refund. This can happen if you break these Terms, policies, or engage in unlawful actions.
We may also take legal action if needed. Even after termination, these Terms still apply to your prior use.
Modifications to the Service
At Optimal Clinic USA, we may review, change, or stop parts of the Service anytime, with or without notice. We are not responsible for changes or discontinuation.
Severability
If any part of these Terms is found invalid, it will still be enforced as much as allowed by law. The rest of the Terms will remain valid.
No Agency
These Terms do not create a partnership, employment, franchise, or similar relationship between you and Optimal Clinic USA.
Entire Agreement & Notice
These Terms, along with the Privacy Policy, are the full agreement between you and Optimal Clinic USA. They replace all earlier versions. Not enforcing any part does not mean a waiver of rights. These Terms benefit Optimal Clinic USA and its future successors.
We may send notices through the Service or to the contact details you gave us. Keep your details updated. For questions or notices about these Terms, email us at info@optimalhrt.com.
