Introduction
Welcome to the Patient Portal for Optimal Clinic USA (“we,” “us,” or “our”). We utilize third-party technology provided by Tebra Technologies, Inc. (“Tebra”) to offer you secure access to your health information, appointment scheduling, and communication tools (collectively, the “Service”).
By accessing or using our Patient Portal, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Portal.
Use of Services
The Patient Portal is intended to facilitate communication between you and Optimal Clinic USA. It is not a substitute for professional medical advice, diagnosis, or treatment.
Non-Emergency Use Only: Do not use the Patient Portal for medical emergencies. If you are experiencing a medical emergency, call 911 immediately.
Authorized Use: You agree to use the Service only for your personal, non-commercial use and in compliance with all applicable laws.
User Responsibilities
To ensure the security and accuracy of your health information, you agree to:
Provide true, accurate, current, and complete information during registration and intake.
Maintain the confidentiality of your login credentials (username and password). You are responsible for all activity under your account.
Notify Optimal Clinic USA immediately of any unauthorized use or security breach.
Intellectual Property
The underlying software and technology for the Patient Portal are the property of Tebra and its licensors. You agree not to copy, modify, reverse engineer, or attempt to extract the source code.
Privacy and Security
Your use of the Patient Portal is governed by our HIPAA Notice of Privacy Practices. We employ industry-standard encryption and security measures provided by Tebra to protect your Protected Health Information (PHI). However, no internet transmission method is 100% secure.
Disclaimer of Warranties
The Service is provided on an “as is” and “as available” basis. Optimal Clinic USA and Tebra disclaim all warranties, express or implied, regarding availability, accuracy, or reliability. We are not liable for technical failures, interruptions, or data corruption.
Termination
We reserve the right to terminate or suspend access to the Patient Portal at our discretion, without notice, if these Terms are violated or if usage poses a security risk.
Contact Us
If you have questions regarding these Terms, please contact:
Email: info@optimalhrt.com
Phone: +1 (213) 994-5464
