🔐 Our Commitment to Your Privacy
At Optimal Clinic USA, we are dedicated to protecting your medical information. We understand that your health information is personal, and we are committed to maintaining its confidentiality in accordance with HIPAA and applicable state laws.
🛡️ How We Protect Your Information
We utilize HIPAA-compliant technology, including Tebra, to store, process, and transmit your Protected Health Information (PHI). Our security measures include:
Encryption: All data transmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) technology.
Access Controls: Access to your health records is restricted to authorized personnel who require the information to provide care.
Secure Storage: Your data is stored on secure, HIPAA-compliant servers with robust physical and digital safeguards.
📋 Uses and Disclosures of Your Health Information
We may use and disclose your PHI for:
Treatment: Providing and coordinating care, including HRT/TRT prescriptions and lab reviews.
Payment: Processing payments for services rendered.
Healthcare Operations: Supporting clinic operations, licensing, quality assurance, and medical reviews.
✅ Your Rights Regarding Your Health Information
You have the right to:
Inspect and Copy your medical and billing records
Request Amendments if information is incorrect or incomplete
Receive an Accounting of Disclosures
Request Restrictions on how your information is used or shared
🤝 Third-Party Services
We work with trusted third-party providers (Business Associates), including Tebra and licensed U.S. pharmacies. All partners are contractually required to comply with HIPAA privacy standards.
🔄 Changes to This Notice
We reserve the right to update this Notice. The most current version will always be available on our website with the effective date.
📞 Contact Information
If you have questions or wish to file a complaint, please contact:
Privacy Officer – Optimal Clinic USA
Email: info@optimalhrt.com
Phone: +1 (213) 994-5464
